Shipping policy

At Zenitto, we ensure your orders are processed swiftly and delivered with care. Below are the key details of our shipping and delivery process:

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1. Order Processing

  • Orders are processed within 1-3 business days (excluding weekends and holidays).

  • Pre-orders and custom items may take longer, and we’ll notify you of estimated times.

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2. Shipping Rates

  • Standard Shipping (5-7 business days): ₹199. Free on orders over ₹2,000.

  • Express Shipping (2-3 days): ₹499 flat rate.

  • Same Day Delivery: ₹499 for selected areas. (Mumbai & Navi Mumbai)

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3. Order Tracking

  • Once your order ships, you’ll receive a tracking link via email. You can also track your order through My Account.

 

4. Delivery Time

  • Standard: 5-7 business days.

  • Express: 2-3 days.

  • Same Day: Available in select locations for orders placed by 01:00 PM.

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Delivery times may vary based on location.

 

5. Missed Deliveries

  • If delivery is missed, our courier will attempt re-delivery. For failed re-deliveries, the package will be returned to our warehouse. Contact us to arrange re-shipment.

 

6. Damaged or Lost Orders

  • If your order arrives damaged, or if it’s lost in transit, contact care@zenitto.in with details, and we’ll assist with replacements or refunds.

 

7. Incorrect Shipping Address

  • Please ensure your shipping details are accurate. Zenitto is not responsible for orders shipped to incorrect addresses. Additional charges may apply for reshipment.

 

8. Customer Support

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